Track Order

Track Your Order

Orders from Masaverse are typically fulfilled within 24-48hours of being placed during working hours/days. Once your order ships, you'll receive a confirmation email with everything you need to follow your package.

How to Track Your Shipment

1. Check your email — Open your order confirmation or shipping notification email from Masaverse.
2. Click "View your order" — This takes you to your live order status page, where you can see fulfillment progress in real time.
3. Use your tracking number — Your carrier tracking number is listed on your order status page. Click it to go directly to the carrier's tracking portal for the latest delivery updates.

Need Help?

If you haven't received a shipping email within 48 hours of placing your order, or if you have questions about your shipment, please contact us and we'll get back to you promptly.